Your safety controls

You keep the say at Wildsino Casino

Play only from 18+, and every Wildsino Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit

MGA LicensedRegulated by the Malta Gaming Authority under license MGA/B2C/640/2014 since 2014

Four lines that matter

What should I know before I play?

Four facts settle who runs this site, who you can call, and where to ask about limits.

Minimum age18+

LicenceMalta Gaming Authority, MGA/B2C/640/2014

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion questions[email protected]

Account tools

Choose the controls that fit your play

Reach for these settings when play starts to feel like a habit rather than a pastime.

A cap you decide

Deposit limits cap what you can add to your balance over a period you pick, so a session has a ceiling before it starts. Switch it on before your first deposit rather than after a loss.

When the night turns costly

Loss limits pause your play once your losses in a session reach the level you chose. Switch one on if a losing run has ever pulled you back for another try.

A quiet nudge to stop

Session time reminders tell you how long you have been playing, at intervals you choose. Switch them on if hours slip past unnoticed while you are in a game.

Take a break

Cooling-off periods keep you out of the account for a break you decide on. Choose one when you need distance for a short while without closing anything permanently.

Before play, not after

Self-exclusion locks your account and stops all play for a set stretch. Use it when a break is not enough and you want the door firmly shut.

Setting it up

Set it before the first spin, not after

Follow these four steps whenever you want a cap in place before you start playing.

Where do the settings live?

Open your profile menu from the account area and check you are signed in under your own email address. Every setting you change sits in this section.

The responsible gambling tab

Look for the responsible gambling section in the menu and open it. Everything from deposit limits to self-exclusion is grouped there.

Your choice of cap

Pick the limit type you want and choose a level you are comfortable with. Read the confirmation carefully before you agree to it.

Is the cap showing?

Confirm the change and then reopen the section to check the limit appears as you set it. Ask on live chat if anything looks unclear.

Get your evenings back before the sums grow

Catching it early keeps the cost small. Play is entertainment with a price attached, never a way to earn. If two or three of these sound familiar, a deposit limit or a cooling-off period is the calm first move, and neither needs an explanation.

Read these slowly and see how many you recognise from the last month or two.

Chasing a loss into the next day
Keeping deposits quiet from your partner
Playing past the time you meant to stop
Spending money set aside for bills
Feeling flat when you are not playing
Borrowing to keep the session going
Promising yourself a limit, then skipping it

Real people, free

A free conversation that stays between you and them

That asking for help costs nothing, stays private, and is open to family as well as players.

Gambling Helpline Aotearoa

Ring this line at any hour of the day or night and a trained person listens, whether you gamble or you live with someone who does. It is free, confidential, and you can also reach it by text. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counsellors here work with players and their whānau face to face, in peer and cultural settings as well as one to one, across eighteen clinics. Calls are free on weekdays in business hours, or you can text the team instead. pgf.nz

Safer Gambling Aotearoa

Browse a plain-language site written for people who gamble and for the families around them. It sets out how harm shows up, simple things that help, and a finder for support close to where you live. safergambling.org.nz

Know what each break actually does

A week off, then back. Set a cooling-off period in your account and play is blocked for the hours or days you pick, which suits a busy week or a rough patch. You choose it in the responsible gambling tab; your balance and details stay where they are.

Get a firm stop in place. Choose self-exclusion and access to your account closes for the long stretch you select, and it cannot be reopened early, even if you change your mind. Switch it on inside your account settings; it is the firmer choice when a short break would not hold.

Set it in your own account. New Zealand has no national self-exclusion register, so the exclusion you set in your Wildsino account is the one that counts. Pick the longest period on offer and, while it runs, lean on the Gambling Helpline Aotearoa for support alongside it.

Six answers, no waffle

You have decided to step back

Six answers settle what a pause, an exclusion and a closed account actually do here.

Will excluding myself at one casino stop me at the others?+

No. Aotearoa has no national self-exclusion register, so an exclusion you set sits inside this casino account only. Other operators will not know about it unless you tell them.

How do I close my Wildsino account for good?+

Contact support at [email protected] and ask for permanent closure. The team will confirm the account is shut and any remaining balance is settled.

Can I end a self-exclusion early if I feel fine?+

No. An exclusion runs for the full period you chose, and it cannot be shortened once it starts. Choosing a shorter span instead is the only option before you confirm.

Who can help a family member who plays too much?+

Gambling Helpline Aotearoa takes calls from relatives as well as players, free, around the clock. The Problem Gambling Foundation also offers counselling and cultural support for whanau.

Where do I go to change a deposit limit later?+

Open the responsible gambling tab in your account and adjust the cap there. Lowering your limit takes effect straightaway, while a higher limit is worth choosing with care before play.

What does a cooling-off period change in my account?+

A cooling-off period suspends play for the length of break you pick, and the account reopens by itself when that time is up. Your balance and history stay exactly as they were.